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Digital Work from Home Solutions

Helping Utilities Adapt to the Challenges of Coronavirus (COVID-19).

During this unprecedented outbreak of the coronavirus (COVID-19), many utilities are struggling to serve their customers and communities with the same level of service for safe and reliable energy. Much of this is due to a disrupted and dispersed workforce with limitations on remote access to critical IT/OT systems. Utilities are not alone. In 2019, only 45 percent of Fortune 500 companies had a work from home (WFH) policy, according to Fortune Magazine.

The crisis elevates the necessity for WFH capabilities at many utilities, and it accelerates three existing trends that will continue to redefine the term resiliency for utilities to include hardening and agility for IT/OT assets.

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