Modern OT enables operational efficiency through enhanced decision making. Integrated data and analytics provide real-time insights. Utility businesses accelerate goals for grid modernization, as well as service safety, performance and reliability.
Improve Network Reliability and Performance with Optimized Operational Technologies
Connect applications, data, people and processes for delivering data-driven decision making
Today’s utilities face incredible complexity and volatility. Increased energy demands, aging infrastructure and resiliency concerns have created a new era of operational technologies (OT)—where data storage, management, usage and security needs are tied directly to delivering energy in a safe, reliable and cost-effective manner.
TRC helps utilities modernize their OT systems by designing and implementing innovative solutions and services. Electric and gas companies can connect business processes using technologies that optimize operations, improve service delivery and meet customer expectations.
TRC’s OT Solutions and Services Improve Decision Making
TRC enables utilities to digitally transform OT systems from managing large, centralized generation to more dispersed consumption. We implement interoperable systems and solutions that overcome organizational and resource challenges to deliver connected applications, data, people and processes that result in superior decision making.
With modern OT systems, utilities leverage timely, accurate and complete data to monitor and control systems. They can effectively operate distributed generation and storage assets for multi-directional networks, including microgrids, electric vehicles (EVs) and distributed energy resources (DERs).
Using a flexible delivery model tailored to meet specific client needs, we architect and launch OT and control systems in the proper order and with purpose. This allows utilities to improve service reliability and optimize the use of resources and assets.
TRC provides a data-driven foundation built on interoperability, where information can be exchanged from multiple sources, including Supervisory Control and Data Acquisition (SCADA), Advanced Distribution Management Systems (ADMS), Advanced Metering Infrastructure (AMI), Energy Management Systems (EMS) Outage management systems (OMS) and enterprise geographic information systems (GIS). This includes integration with grid-edge solutions as well as modern geospatial software, such as the Esri ArcGIS Utility Network.
Utilities replace legacy platforms consisting of data silos and disparate databases with seamless solutions that provide network operators with new and improved tools providing increased situational awareness.
Staff gain visibility into network parameters and conditions in real-time, operate distributed assets, restore networks or execute the steps automatically and use advanced applications that suggest operator actions based on network conditions. Workflows and actions can be streamlined using real-time analytics, reducing overhead and time to restoration.
The benefits of TRC’s OT solutions include:
- Improved decision-making with real-time data and analytics
- Increased safety, performance and reliability
- Reduced complexity with streamlined infrastructure
- Connected OT applications with live operational data
- Enhanced data accuracy, timeliness and completeness
OT Experts Experience in Project Delivery
With over 700 practitioners, TRC maintains the industry’s most extensive OT domain expertise, focusing solely on utility operations and grid-edge solutions. This includes more than 200+ practitioners proficient in implementing control systems for transmission and distribution utilities.
TRC supplies in-depth systems integrator expertise that includes full project management. Taking an “owner’s engineer approach,” we provide clients with technical expertise, oversight and advocacy throughout the lifecycle of a project. Our staff possess real-world experience and skills in everything from infrastructure to security, compliance, data model services, application configuration and testing, as well as ancillary technologies such as GIS mapping and AI/ML solutions.
In addition, we provide strategic advisory by offering clients assistance in obtaining grant funding, designing IT/OT roadmaps, assisting with requirements and use cases and managing vendor relationships. We are also knowledgeable about all major platforms available in the North American market and globally.
TRC services include:
- Strategy development
- Technology roadmap planning
- Project management and technical leadership
- Solution design and architecture
- Process analysis
- Systems integration
- Quality assurance and control
- Change management and adoption
- Technical support and system monitoring
- Infrastructure management
Featured Projects
Discover our results firsthand and see the impact we can make in your operations through these case studies.
Citizens Energy Group Modernizes Operations with Esri’s ArcGIS Utility Network
Snohomish County Public Utility District Powers Innovation with Cloud-Based Meter Data Management
Connected EnviroView PermitView
Tech-Enabled Reporting Speeds Time to Compliance for Pipeline Companies
Fixed Pricing and Analytics Help Companies Speed Land Acquisition
Real-Time Inspection Insights Shorten Steel & Concrete Construction Timelines
Designing, Building and Deploying Esri UN for a Midstream Service Provider
Comprehensive Environmental and Engineering Solutions for a National Mail Carrier
Revolutionizing Utility Operations with Cloud-Based Meter Data Management
Microsoft SharePoint Custom Environmental Compliance System
Hydro-One Distribution System Update
Asset Knowledge Management and Creating a Digital Twin
A Digital Solution for Regulated Materials Surveys
Digital Data Speeds Electrification Project Below Active Railroad
Connected FieldForward Land Title Services
Frequently Asked Questions
Want to learn more about our services and solutions? Our FAQs provide some additional information.
TRC’s unique experience and expertise in OT give clients a knowledge base and technical skills for deploying OT solutions and services in a fast, efficient manner. In addition, TRC staff possess deep industry expertise, which allows us to adapt new technologies to operational workflows, as well as maintain legacy systems, develop custom applications and leverage new and emerging technologies for utility-specific objectives.
Integrating OT systems and applications provides numerous benefits. Businesses can connect and analyze large datasets, identify patterns, generate insights and make accurate predictions. Using timely, complete and accurate data, they improve asset performance, monitor networks using real-time situational awareness and make data-driven decisions to optimize energy supply.
Implement Operational Technology Solutions With TRC
Whether you’re aiming to drive innovation or streamline workflows, TRC is here to ensure your success. Our team partners with you from planning through implementation, providing expert support as you adapt to new systems and maximize efficiency. Connect with us today and start planning to transform your operational technologies and achieve lasting improvements.
Sharing Our Perspectives
Our practitioners share their insights and perspectives on the trends and challenges shaping the market.
Insights
The Transformative Benefits of 3D Facility Mapping for Utilities
June 26, 2025
Discover how modern 3D facility mapping empowers utilities to modernize infrastructure, improve asset management, and enable remote workflows with accurate digital twins, delivering cost savings and operational efficiency.
White Papers / Reports
Why Utilities Need a Comprehensive Data Management Strategy
June 17, 2025
Though traditionally late adopters, most utilities today are evaluating, if not implementing, digital technologies.
Insights
How to Build Resiliency Through Innovation—and Why It Matters Now More Than Ever
May 8, 2025
Around the world, resiliency matters more than ever for utilities. Consider this—In 2024, the U.S. experienced 27 separate billion-dollar weather and climate disasters, the second-highest number on record.
Insights
Exceed Compliance Demands and Improve Leak Survey & Management with Mobile Asset Mapping
April 30, 2025
Leak detection and management is one of the most critical functions for utility companies managing gas infrastructure. As regulatory pressure mounts and public expectations shift, utility operators face a new era where legacy leak survey workflows are struggling to keep up
Insights
Grid Resiliency: Perspectives Across the Power Grid
April 16, 2025
In today’s changing energy landscape, grid resiliency is a top priority for all power system owners and operators. The ability to absorb disruptions and maintain power is crucial in an increasingly unpredictable world.
Insights
Why Utilities Need to Embrace “Control Rooms of the Future” Today
April 9, 2025
The business of utility operations has dramatically changed in the last decade. Managing grid operations, integrating distributed energy resources and ensuring affordable service involves making sense of massive data so business leaders, operational staff and field crews can operate more effectively.
Insights
How UK Utilities Can Create Business Value from Smart Metering Data
April 8, 2025
As the UK modernizes its energy infrastructure, smart metering systems have become crucial in forecasting, adapting and managing energy consumption. These advanced digital devices provide real-time data, enabling utilities and consumers to monitor energy usage more effectively.
Insights
Take the Right Approach to Implementing DERMS
March 27, 2025
Implementing DERMS can come with challenges. By understanding the unique challenges related to DERMS and adopting the appropriate strategies to mitigate potential pitfalls, utilities can effectively integrate and coordinate DER deployment to align with regulatory commitments and broader business objectives.
Insights
How ISOs, RTOs and Utilities Can Effectively Manage Massive Data
March 20, 2025
In today’s rapidly evolving energy landscape, Independent System Operators (ISOs), Regional Transmission Organizations (RTOs) and utilities face unprecedented challenges in managing vast amounts of data.
Insights
How to Reduce Risk in Control System Implementations
February 7, 2025
Control rooms serve as the nerve centers of utility operations, orchestrating the interplay of power generation, transmission and distribution. The “control room of the future” represents technology innovation and integration, combining advanced software systems, real-time data analytics and sophisticated visualization tools.
Insights
How DERMS Delivers Modern Utility Management
February 5, 2025
Today’s utilities are inundated with data—from sensors, smart meters, EVs, distributed energy resources, and more. But collecting data isn’t the challenge—managing it is. Without a comprehensive data management strategy, utilities risk: Missed opportunities for grid modernization Inefficient operations and rising costs Increased exposure to compliance, cybersecurity, and reliability risks This white paper outlines how utilities can shift from data overload to data-driven decision-making—transforming fragmented systems into a unified, strategic foundation for innovation and performance. What you’ll learn: Why utilities must treat data as a business-critical asset The 5 essential steps for building a resilient data strategy How better data governance improves forecasting, customer service, and asset management Where to focus first to support AI, cloud adoption, and DER integration
Insights
What Is Grid Modernization?
December 2, 2024
Today’s utilities are inundated with data—from sensors, smart meters, EVs, distributed energy resources, and more. But collecting data isn’t the challenge—managing it is. Without a comprehensive data management strategy, utilities risk: Missed opportunities for grid modernization Inefficient operations and rising costs Increased exposure to compliance, cybersecurity, and reliability risks This white paper outlines how utilities can shift from data overload to data-driven decision-making—transforming fragmented systems into a unified, strategic foundation for innovation and performance. What you’ll learn: Why utilities must treat data as a business-critical asset The 5 essential steps for building a resilient data strategy How better data governance improves forecasting, customer service, and asset management Where to focus first to support AI, cloud adoption, and DER integration
News
TRC Acquires Garanzuay Consulting, Amplifying TRC’s Energy Transition Consulting Services in Europe
September 26, 2024
Garanzuay Consulting provides a foundation in Ireland to continue TRC’s growth and expansion in Europe in support of the energy transition for all energy market participants.
Insights
Achieve Superior Asset Data Quality by Combining SAP with Lemur Mobile Mapping
September 23, 2024
Utilities struggle with asset data, which impacts every aspect of their business. Market priorities like grid modernization, decarbonization and increased energy demand only compound the problem of poor data quality.
News
TRC Helps Secure $4.4 Million Grant for Otter Tail Power Company’s Next-Generation Grid Resiliency Program
May 2, 2024
Today’s utilities are inundated with data—from sensors, smart meters, EVs, distributed energy resources, and more. But collecting data isn’t the challenge—managing it is. Without a comprehensive data management strategy, utilities risk: Missed opportunities for grid modernization Inefficient operations and rising costs Increased exposure to compliance, cybersecurity, and reliability risks This white paper outlines how utilities can shift from data overload to data-driven decision-making—transforming fragmented systems into a unified, strategic foundation for innovation and performance. What you’ll learn: Why utilities must treat data as a business-critical asset The 5 essential steps for building a resilient data strategy How better data governance improves forecasting, customer service, and asset management Where to focus first to support AI, cloud adoption, and DER integration
Insights
Shifting to the Cloud: Debunking the Myths of Migrating Utility Data Off Premises
April 14, 2024
This blog delves into common misconceptions surrounding cloud migration in the utility industry, addressing concerns about security, reliability, regulatory compliance, cost effectiveness, and complexity, while highlighting the substantial benefits and strategies for successful adoption.
News
Locana Awarded Modern Network Management at Esri Infrastructure Management and GIS Conference
November 22, 2023
Locana, an international leader in spatial technology, received the Modern Network Management Award at the 2023 Esri Infrastructure Management and GIS (IMGIS) Conference held in Palm Springs, California, October 10-12, 2023.
White Papers / Reports
Advanced Metering Infrastructure (AMI) – How Smart Should A Smart Meter Be?
June 26, 2023
According to the Edison Foundation’s Institute for Electric Innovation, over 124 million smart meters were expected to be installed in 78 percent of US households by the end of 2022.
Insights
Modernize Your Field Services with GIS and Work Order Management Combined
June 15, 2023
The role of field service management continues to dominate the world economy, as the market grows at an exponential rate. The market was estimated at 3.2 billion in 2021 and is projected to reach 5.7 billion by the end of 2026.
Insights
Harness the Power of Geospatial Data to Unlock Big Data Insights
March 16, 2023
For years, companies have been harnessing big data to glean insights that improve decision-making of every kind and at all levels, from entering new markets to building better products to delivering better services and experiences.
News
TRC and Greenbird Partner to Accelerate Grid Modernization for Utilities
January 31, 2023
Today TRC Companies (“TRC”) announced a go-to-market partnership with Greenbird Integration Technology, a leading integration technology provider based in Norway. Greenbird’s Utilihive platform enables utilities to accelerate their digital transformation and grid modernization efforts.
Insights
The Use Case Benefits of GIS Modernization for Utilities
August 10, 2022
Today’s utilities are inundated with data—from sensors, smart meters, EVs, distributed energy resources, and more. But collecting data isn’t the challenge—managing it is. Without a comprehensive data management strategy, utilities risk: Missed opportunities for grid modernization Inefficient operations and rising costs Increased exposure to compliance, cybersecurity, and reliability risks This white paper outlines how utilities can shift from data overload to data-driven decision-making—transforming fragmented systems into a unified, strategic foundation for innovation and performance. What you’ll learn: Why utilities must treat data as a business-critical asset The 5 essential steps for building a resilient data strategy How better data governance improves forecasting, customer service, and asset management Where to focus first to support AI, cloud adoption, and DER integration
News
Brookings Municipal Utilities Streamlines Processes, Boosts Efficiency with Modern GIS
June 14, 2022
Locana, a global leader in technology consulting and geospatial systems development, announced Brookings Municipal Utilities (BMU) successful deployment of a modern geospatial enterprise leveraging Locana services.
News
Omaha Metropolitan Utilities District Drives Reliable Operations with Locana Lemur Mobile GIS Solution
June 8, 2022
Locana, a global leader in technology consulting and geospatial systems development, today announced the successful deployment of its LemurSM Solution by Omaha Metropolitan Utilities District (M.U.D.).
News
Locana Awarded Wildlife Habitat Analysis Task Order For The Bureau Of Land Management
April 27, 2022
Locana, a leading geographic data and technology company, has won a 10-year National Geospatial Data and Technology Support Services contract for the U.S. Bureau of Land Management (BLM).
News
TRC Selected as Systems Integrator for Otter Tail Power Company’s Advanced Metering Infrastructure Program
April 5, 2022
Otter Tail Power Company selects TRC to serve as systems integrator for their AMI program covering northwestern Minnesota, eastern North Dakota, and northeastern South Dakota.
Insights
Six Considerations for a Successful Utility Network Cloud Implementation
October 26, 2021
For any GIS manager or IT professional tasked with implementing ArcGIS Utility Network (UN), knowing where to start can be daunting. If not properly planned, a UN setup in the cloud can be significantly more expensive and less accessible, stable, and secure.
Insights
On the Road to Decarbonization: The Role of All-Source Competitive Solicitations
October 14, 2021
All-Source Competitive Solicitations offer utilities an alternative to centralized planning, construction and dispatch of power supplies, helping to usher in a new era of market-driven technology innovation.
Insights
Amplifying the Next Phase of Fleet Electrification: The Pickup
September 30, 2021
TRC’s analysis for one client fleet shows that even a $70,000 EV can compete on cost with a comparable gas-hybrid vehicle priced at $40,000 – at least in California where upfront and ongoing incentives stack up quickly.
News
TRC Digital Selected by Snohomish County Public Utility District to Implement Siemens EnergyIP® Meter Data Management
September 15, 2021
Snohomish PUD selected TRC to implement, integrate and deliver their meter data management system (MDMS) on the Siemens EnergyIP® platform as a part of the utility’s Connect Up program.
News
Oklahoma Gas & Electric Company uses AI to assess and repair distribution pole damage
August 4, 2021
As part of its grid enhancement program, OG&E will leverage collaborative AI-powered image recognition technology that enables engineers to complete distribution pole inspections with greater accuracy and helps to reduce manual review of images.
Insights
Reasons for IT/OT Modernization
August 1, 2021
Opposites attract, and information technology (IT) and operational technology (OT) are no exception. At one end of the digital grid sits IT as a business application, while OT exists at the other end of the digital grid as an asset-oriented application. For decades, IT and OT have been operating separately and are often physically isolated.
Insights
IT/OT Convergence Best Practices
August 1, 2021
A successful IT/OT convergence strategy involves identifying desired outcomes, managing the fragmentation of OT solutions, and developing common key performance indicators (KPIs) for both IT and OT teams. This approach helps in optimizing resources, driving effective collaboration, and ensuring a smooth transition towards a unified IT/OT environment.
News
TRC Acquires Montreal’s Quatric, Expanding Digital Capabilities for Utilities
June 16, 2021
Today, TRC announced the expansion of its digital capabilities with the acquisition of Quatric, a Montreal, QC and Quincy, MA-based firm that provides engineering services and technology solutions to electric and gas utilities.
Insights
What’s Next? Preparing for Utility Network Migration
May 12, 2021
In preparing for Utility Network Migration, taking an intermediate approach will allow you to resolve some key points. Utility Network Migration will run smoother if you build a “sandbox environment” and begin to 1) prioritize features 2) explore licensing options and 3) practice moving data.
Insights
5 Persistent Questions About ArcGIS on HANA
April 9, 2021
While ArcGIS on HANA implementation patterns are emerging rapidly, we continue to hear 5 persistent questions about how implementing ArcGIS on HANA would benefit an organization. Let’s walk through these 5 questions, I’ll show you how we help you get started with ArcGIS on HANA. Then you may realize the benefits this solution promises.
News
TRC Digital partners with Dominion Energy to evolve its distributed energy resource strategy
September 22, 2020
Dominion Energy, one of the nation’s largest producers and transporters of energy, has partnered with TRC Digital to evaluate, implement and integrate technology to further the utility’s distributed energy goals. TRC Digital will facilitate Dominion Energy’s strategy development and technology execution, allowing Dominion Energy and its customers to accelerate the shift to distributed energy resources (DER) and net carbon reduction.
Insights
TRC Digital and Reactive help utilities measure inertia for a more resilient grid
September 21, 2020
Together, TRC and Reactive combine TRC’s industry-leading power engineering expertise with Reactive’s machine learning software to provide utility teams with high-resolution frequency monitoring and automatic event analysis.
Insights
TRC Digital Partners with Treverity to Put Utility Engineers at the Center of Their Data
June 26, 2020
As part of TRC’s LineHub solution, Treverity helps transmission engineers get a holistic view of the grid through powerful digital data visualization and a customer-centric user interface.
Insights
TRC Digital and Enbala can help utilities monitor, control and optimize distributed energy resources
April 17, 2020
Distributed energy resources (DERs) are changing the way utilities think about power generation and energy flow. TRC and Enbala can offer utilities a multi-layered solution that highlights the strengths of each company.
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