Best Practices for Effective Problem Solving and More Successful Projects
Industrial Hygienists occasionally get urgent calls from a client, where we need to quickly form a plan and solve a problem. Acting quickly is an essential part of every industrial hygiene professional’s role. While we as professionals can be expected to be familiar with the contaminants which are the source of a complaint and have solid reference materials to advance our knowledge and understanding, it is excellent communication that ultimately determines if the best possible solution is being delivered.
Opportunities to leverage effective communication practices start the moment a client calls or emails. Understanding your own personal communication style and being aware of key best practices can help industrial hygiene professionals achieve better outcomes for their clients and advance their career development.