Navigating IT/OT Convergence With End-to-End Consulting and Integration

The IT/OT convergence will result in a more integrated utility technology ecosystem. Traditionally, Information Technology (IT) and Operations Technology (OT) have functioned in different domains within utilities. Now, as technology advances and data accumulation increases, IT and OT are converging.

Managing the IT/OT convergence requires utilities to leverage the data collected by operational technology solutions to make better decisions, predict failures and outages and increase operational efficiency. The broader fields of advanced analytics and artificial intelligence provide these opportunities. TRC helps the utility industry modernize its digital grid ecosystems.

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Challenges of a Bidirectional Grid and Shifting Trends

With the rise of smart meters, sensors, solar panels, electric vehicles (EVs) and battery storage, utilities are tasked with managing a complex bidirectional grid, including power and data.

In addition, several trends have upended the utility industry over the past decade, requiring IT and OT systems integration.

Trends impacting the utility industry include:

  •  Increased energy consumption and evolving customer expectations
  • Introduction of distributed energy resources (DERs) to the electric delivery network
  • Evolution of passive consumer to “prosumer” (energy producer + consumer)
  • Adoption of more energy efficient products and services
  • Aging utility workforce creates gaps but can also lead to new kinds of roles

Seamlessly Integrated Solutions

TRC combines best-of-breed technology partnerships with deep subject matter expertise and consulting to bring digital grid solutions to future-ready electric utilities. We focus on four general areas.

The combination of smart meters, communications protocols and data management systems that make up AMI is a clear example of IT/OT convergence. Our digital solutions team understands the full AMI continuum and how to best leverage and integrate AMI data to increase operational efficiency and improve decision-making.

TRC has deep expertise in DER planning and resource management processes, and we have established partnerships with the leading software vendors in the DER management system space. Whether it is as simple as implementing a demand response program or as advanced as developing peer-to-peer transactive energy solutions, our digital team has the knowledge required to help the utility make the right IT/OT decisions.

TRC leverages our deep utility operations expertise and our technology partner analytic platforms to drive insights in areas like asset performance management, asset maintenance, customer usage and profiling and network planning.

TRC has partnered with technology firms that are developing innovative ways to process and present this data to operators in ways that will allow utilities to be more responsive and efficient.

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