{"id":14138,"date":"2024-10-03T00:00:00","date_gmt":"2024-10-03T00:00:00","guid":{"rendered":"https:\/\/www.trccompanies.com\/insights\/seven-ai-use-cases-that-deliver-value-to-utilities\/"},"modified":"2025-02-12T14:34:57","modified_gmt":"2025-02-12T14:34:57","slug":"seven-ai-use-cases-that-deliver-value-to-utilities","status":"publish","type":"news-and-insights","link":"https:\/\/www.trccompanies.com\/fr\/insights\/seven-ai-use-cases-that-deliver-value-to-utilities\/","title":{"rendered":"Seven AI Use Cases That Deliver Value to Utilities"},"content":{"rendered":"<!-- Start Block: acf\/wysiwyg -->\n\n<section class=\"wysiwyg section-padding bg-white\">\n    <div class=\"container-fluid\">\n        \n        <div class=\"row\">\n                            <div class=\"col-lg-8 columns js-animated-content animated-content\">\n                                        <h2>How Innovation Can Meet the Mandates of Safe, Clean and Reliable Energy at Affordable Prices<\/h2>\n<p>The energy sector is at an inflection point. Electric and gas utilities are facing a convergence of challenges, including aging infrastructure in need of an upgrade after more than 40 years.<\/p>\n<p>Rising inflation, energy cost volatility and supply-chain disruptions impact businesses and consumers. In addition, government and private sector goals around decarbonization, including clean energy and electrification, are forcing utilities to advance their networks and consumer offerings.<\/p>\n<p>Distributed solar, bi-directional networks, microgrids, battery storage and wind accelerate the rate of change required for utilities to keep pace. More digital natives, both as consumers and as employees, expect seamless, personalized and proactive experiences on par with global brands such as Amazon, Apple, Meta and Uber.<\/p>\n<p>Thus, even more traditional industries like utilities must adapt. And that means adopting technology and embracing artificial intelligence (AI) and machine learning (ML).<\/p>\n                <\/div>\n                <div class=\"col-lg-4 columns js-animated-content animated-content\">\n                                        <div class=\"wysiwyg__links js-animated-content animated-content\">\n                        <div class=\"wysiwyg__links__top \">\n                                                        <h4>Related Services<\/h4>\n                                                                                    <ul class=\"js-animated-content animated-content\">\n                                                                <li><a href=\"\/services\/intelligent-grid-solutions\/modern-geospatial-solutions\/artificial-intelligence\/\" target=\"_self\">Artificial Intelligence<\/a><\/li>\n                                                                <li><a href=\"https:\/\/www.trccompanies.com\/services\/modern-geospatial-solutions\/\" target=\"_self\">Geospatial Solutions<\/a><\/li>\n                                                                <li><a href=\"https:\/\/www.trccompanies.com\/products\/lemur\/\" target=\"_self\">Lemur<\/a><\/li>\n                                                            <\/ul>\n                                                    <\/div>\n                                                                                                            <div class=\"wysiwyg__links__bottom\">\n                                    <a href=\"https:\/\/www.trccompanies.com\/services\" target=\"_self\">View All Services<\/a>\n                                <\/div>\n                                                                                                <\/div>\n                <\/div>\n                    <\/div>\n\n            <\/div>\n<\/section>\n<!-- End Block: acf\/wysiwyg -->\n\n<!-- Start Block: acf\/wysiwyg -->\n\n<section class=\"wysiwyg section-padding bg-white\">\n    <div class=\"container-fluid\">\n        \n        <div class=\"row\">\n                        <div class=\"col-lg-12\">\n                                    <div class=\"wysiwyg__columns-text-top\">\n                        <div class=\"row js-animated-content animated-content\">\n                            <div class=\"col-lg-8 js-animated-content animated-content\">\n                                <div class=\"option-links\">\n                                    <ul>\n                                                                            <\/ul>\n                                <\/div>\n                                <h3>Utilities Must Deploy AI to Keep Up<\/h3>\n                                \n                            <\/div>\n                            <div class=\"col-lg-4\">\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                            <\/div>\n\n                                                                        <div class=\"col-lg-4 \">\n                                                        <div class=\"js-animated-content animated-content\">\n                                <p>Only AI allows businesses to transform massive amounts of diverse data into actionable insights. Doing so means improved decision-making, optimized operations, reduced risk, improved customer service and increased safety. Utilities can automate and streamline processes in place for decades to enhance efficiency at an unimaginable scale and speed.<\/p>\n<p>Today\u2019s purpose-built AI for utilities can help every aspect of the business, from augmented workforce capacity to improved infrastructure and optimized operations. Organizations gain numerous benefits with the industry-specific models, patterns and practices validated over time.<\/p>\n                            <\/div>\n                        <\/div>\n                                                                                <div class=\"col-lg-4 columns\">\n                                                        <div class=\"js-animated-content animated-content\">\n                                <p>The utility benefits of AI include:<\/p>\n<ul>\n<li>Automate tasks\/process automation <br \/>\n and optimization<\/li>\n<li>Make accurate predictions<\/li>\n<li>Extract insights from massive datasets<\/li>\n<li>Real-time observation and tracking<\/li>\n<li>Decision making at speed and scale<\/li>\n<\/ul>\n                            <\/div>\n                        <\/div>\n                                                                                <div class=\"col-lg-4 columns\">\n                                                        <div class=\"js-animated-content animated-content\">\n                                <div class=\"content-image\"><img decoding=\"async\" class=\"alignnone wp-image-17430 size-large\" src=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/1970\/01\/Transmission-Towers-and-digital-nodes-scaled-1-1024x683.jpg\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/1970\/01\/Transmission-Towers-and-digital-nodes-scaled-1-1024x683.jpg 1024w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/1970\/01\/Transmission-Towers-and-digital-nodes-scaled-1-300x200.jpg 300w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/1970\/01\/Transmission-Towers-and-digital-nodes-scaled-1-768x512.jpg 768w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/1970\/01\/Transmission-Towers-and-digital-nodes-scaled-1-1536x1024.jpg 1536w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/1970\/01\/Transmission-Towers-and-digital-nodes-scaled-1-2048x1366.jpg 2048w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/1970\/01\/Transmission-Towers-and-digital-nodes-scaled-1-900x600.jpg 900w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/1970\/01\/Transmission-Towers-and-digital-nodes-scaled-1-750x500.jpg 750w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/1970\/01\/Transmission-Towers-and-digital-nodes-scaled-1-700x467.jpg 700w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" ><\/div>\n                            <\/div>\n                        <\/div>\n                                                                    <\/div>\n\n            <\/div>\n<\/section>\n<!-- End Block: acf\/wysiwyg -->\n\n<!-- Start Block: acf\/innerpage-accordion -->\n<section class=\"fx-accordion js-accordion section-margins\">\n    <div class=\"container-fluid\">\n        <div class=\"fx-accordion-flex\">\n                        <div class=\"fx-accordion-top-content js-animated-content animated-content\">\n                <div class=\"fx-accordion-top-content__inner\">\n                    <h3>Safe and Secure AI Use Cases for Utilities<\/h3>\n<p>AI has combined with cloud computing to overcome the cost and storage challenges of large-scale data processing and analytics, dramatically increasing accuracy in planning and forecasting. This means utilities have tremendous opportunities to improve engineering, construction, operations and field service workflows.<\/p>\n<p>Location-based AI, combined with machine learning algorithms, can make predictions and sense patterns and trends with incredible speed and accuracy. It combines and analyzes GPS coordinates, drone imagery, satellite measurements and other remotely sensed data to process and analyze data at scale.<\/p>\n                <\/div>\n            <\/div>\n                                    <div class=\"fx-accordion-right\">\n                <div class=\"fx-accordion__panels js-animated-content animated-content\">    \n                                        <article class=\"fx-accordion__panel js-accordion-item icon--collapse\" data-accordion-id=\"0\">\n                        <button class=\"fx-accordion__panel__toggle js-accordion-headline\" type=\"button\" data-accordion-id=\"0\">1. Asset Management<\/button>    \n                        <div class=\"fx-accordion__panel__content\">\n                            <p>Utilities can employ AI (e.g., image recognition) to pinpoint where in the grid to perform asset inspections, maintenance, repairs and replacement. For example, a utility might capture multiple images of a single distribution pole (via remote aircraft systems or ground crews). AI can ingest and process the photos to recognize anomalies such as a cracked insulator or missing pole cap. The AI solution can identify high-risk poles for the engineers to validate and dispatch field crews.<\/p>\n                                                    <\/div>\n                    <\/article>\n                                        <article class=\"fx-accordion__panel js-accordion-item\" data-accordion-id=\"1\">\n                        <button class=\"fx-accordion__panel__toggle js-accordion-headline\" type=\"button\" data-accordion-id=\"1\">2. Decarbonization<\/button>    \n                        <div class=\"fx-accordion__panel__content\">\n                            <p>ML solutions can learn from data patterns across customers, distribution infrastructure and power generation assets. This newly generated information can be used to build infrastructure to meet net-zero requirements and goals. For example, geospatial-powered AI and deep learning models can be used to identify suitable sites for solar panels. These tools can measure land elevation, evaluate land use data, assess weather patterns, incorporate environmental factors and determine proximity to infrastructure and grid assets to consider solar power generation potential.<\/p>\n                                                    <\/div>\n                    <\/article>\n                                        <article class=\"fx-accordion__panel js-accordion-item\" data-accordion-id=\"2\">\n                        <button class=\"fx-accordion__panel__toggle js-accordion-headline\" type=\"button\" data-accordion-id=\"2\">3. Vegetation Management<\/button>    \n                        <div class=\"fx-accordion__panel__content\">\n                            <p>Utilities can use satellite data and ML models to identify vegetation species and other attributes to prioritize actions. For example, tree species identification can help accurately identify when and where to perform tree trimming and vegetation removal. Utilities can employ AI to take advantage of these higher-quality datasets to identify unstable slopes and determine if there\u2019s a risk of landslides or if vegetation will slide into a transmission or distribution line.<\/p>\n                                                    <\/div>\n                    <\/article>\n                                        <article class=\"fx-accordion__panel js-accordion-item\" data-accordion-id=\"3\">\n                        <button class=\"fx-accordion__panel__toggle js-accordion-headline\" type=\"button\" data-accordion-id=\"3\">4. Risk Reduction (Fire\/Weather)<\/button>    \n                        <div class=\"fx-accordion__panel__content\">\n                            <p>Predictive AI models can sift through historical and forecasted meteorological data to identify areas in danger of extreme weather or climate risks, including where to harden assets to protect vulnerable populations from hurricanes, flooding and wildfire events. Utilities can overlay asset, weather and location-accurate maps and perform ML-powered simulations around storm scenarios. They can process imagery to detect dead and diseased trees, determine where to remove fuel and what utility poles to harden and coat with fire retardant material.<\/p>\n                                                    <\/div>\n                    <\/article>\n                                        <article class=\"fx-accordion__panel js-accordion-item\" data-accordion-id=\"4\">\n                        <button class=\"fx-accordion__panel__toggle js-accordion-headline\" type=\"button\" data-accordion-id=\"4\">5. Grid Modernization<\/button>    \n                        <div class=\"fx-accordion__panel__content\">\n                            <p>AI provides a foundation for grid modernization by accessing and analyzing vast volumes of real-time operational technology (OT) sensor data combined with IT application data. ML algorithms can then predict when grid components will fail and recommend when, where, and in what sequence to repair or replace parts. It can also adjust power distribution based on analysis of demand patterns to optimize energy usage and lower costs. AI-enabled real-time grid monitoring provides on-the-fly response capabilities to enhance capacity and reliability while reducing outages and mitigating their impact.<\/p>\n                                                    <\/div>\n                    <\/article>\n                                        <article class=\"fx-accordion__panel js-accordion-item\" data-accordion-id=\"5\">\n                        <button class=\"fx-accordion__panel__toggle js-accordion-headline\" type=\"button\" data-accordion-id=\"5\">6. New Business Opportunities<\/button>    \n                        <div class=\"fx-accordion__panel__content\">\n                            <p>AMI 2.0\u2014the next generation of smart meters\u2014offers significantly more data points to evaluate and drive decisions. Utilities can use AI to extrapolate and understand more details about residential and industrial power usage. For example, new smart meters can determine appliance-level consumption, which utilities can leverage to offer new products and services, such as upgrade rebates. Utilities can also use AI\/ML to quickly combine and process diverse data and identify areas of opportunity to market renewable energy products and services.<\/p>\n                                                    <\/div>\n                    <\/article>\n                                        <article class=\"fx-accordion__panel js-accordion-item\" data-accordion-id=\"6\">\n                        <button class=\"fx-accordion__panel__toggle js-accordion-headline\" type=\"button\" data-accordion-id=\"6\">7. Customer Service<\/button>    \n                        <div class=\"fx-accordion__panel__content\">\n                            <p>Chatbots can use large language models and prompt engineering to guide customers through common complaints and topics. Based on predefined keywords and phrases and using location-based data and analytics, the chatbot will supply a robust, rich experience for users with service questions. Whether calling to report an outage or asking about the duration of a service disruption, customers can ask questions in their own words and receive a response with more helpful context and detail.<\/p>\n                                                    <\/div>\n                    <\/article>\n                                    <\/div>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n<!-- End Block: acf\/innerpage-accordion -->\n\n<!-- Start Block: acf\/innerpage-promotion-blocks -->\n\n<section class=\"cta-right-image-text\">\n    <div class=\"cta-right-image-text__wrap\">\n        <div class=\"cta-right-image-text__text\">\n            <div class=\"cta-right-image-text__text__wrap js-animated-content animated-content\">\n                <section class=\"article-content-section block block-article-content-section\" tabindex=\"-1\" data-stream-id=\"1\" data-fetch-key=\"article_content_section:0\">\n<div class=\"container\">\n<div class=\"wysiwyg\">\n<h3>Next Steps: TRC Can Help<\/h3>\n<p>Operating at the forefront of innovation, TRC specializes in enabling energy businesses with AI innovation. We have cultivated specific processes, patterns and packages based on deep experience working with utility clients. Whether augmenting staff or outsourcing capabilities, customers gain cutting-edge expertise in deploying cloud services, data pipelines and custom-trained models. Our customer-centric culture allows us to offer leading solutions tailored to organizational needs and goals. We maintain a track record of delivering projects on time and on budget, continuously communicating and collaborating with our clients throughout the lifecycle. As a world leader in utility AI solutions, we offer:<\/p>\n<ul>\n<li>Deep expertise in secure AI, cloud and emerging technology<\/li>\n<li>Track record of successful cutting-edge projects<\/li>\n<li>World-class experts with experience across industries<\/li>\n<li>Technical GIS, open source and industry knowledge<\/li>\n<li>Packages, patterns and best practices to accelerate deployment<\/li>\n<\/ul>\n<p>To learn more about how\u00a0<a href=\"https:\/\/www.trccompanies.com\/services\/intelligent-grid-solutions\/modern-geospatial-solutions\/artificial-intelligence\/\" target=\"_blank\" rel=\"noopener\">AI delivers value<\/a>\u00a0to utilities,\u00a0<a href=\"https:\/\/www.trccompanies.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\">contact us<\/a>\u00a0today.<\/p>\n<\/div>\n<\/div>\n<\/section>\n            <\/div>\n        <\/div>\n        <div class=\"cta-right-image-text__image\">\n            <img decoding=\"async\" width=\"2121\" height=\"1414\" src=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/1970\/01\/GettyImages-913027974-min.jpg\" class=\"object-fit\" alt=\"GettyImages-913027974-min\" srcset=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/1970\/01\/GettyImages-913027974-min.jpg 2121w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/1970\/01\/GettyImages-913027974-min-300x200.jpg 300w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/1970\/01\/GettyImages-913027974-min-1024x683.jpg 1024w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/1970\/01\/GettyImages-913027974-min-768x512.jpg 768w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/1970\/01\/GettyImages-913027974-min-1536x1024.jpg 1536w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/1970\/01\/GettyImages-913027974-min-2048x1365.jpg 2048w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/1970\/01\/GettyImages-913027974-min-900x600.jpg 900w\" sizes=\"(max-width: 2121px) 100vw, 2121px\" \/>            <span class=\"top\"><\/span>\n            <span class=\"bottom\"><\/span>\n            <span class=\"left\"><\/span>\n            <span class=\"right\"><\/span>\n        <\/div>\n    <\/div>\n<\/section>\n\n<!-- End Block: acf\/innerpage-promotion-blocks -->\n\n<!-- Start Block: acf\/innerpage-cta-bar -->\n<section class=\"global-cta innerpage-cta default\">\n    <div class=\"container-fluid\">\n        <div class=\"global-cta-wrapper  \">\n                                            <h2>Embrassez le changement<\/h2>\n                                <div class=\"global-cta-image\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"316.566\" height=\"369\" viewBox=\"0 0 316.566 369\">\n                        <defs>\n                            <pattern id=\"pattern\" width=\"1\" height=\"1\" viewBox=\"117.006 0 316.566 369\">\n                                <image preserveAspectRatio=\"xMidYMid slice\" width=\"655.35\" height=\"369\" href=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/1970\/01\/Transmission-Towers-and-digital-nodes-scaled-1.jpg\"><\/image>\n                            <\/pattern>\n                        <\/defs>\n                        <path id=\"Union_8\" data-name=\"Union 8\" d=\"M72.087,369,206.869,190.294h109.7L182.891,369ZM0,195.818H68.4l28.66,44.507L68.4,286.43Zm0-10.747L68.4,94.466l28.66,46.1L68.4,185.071Zm205.769-6.365L72.087,0h109.7L316.566,178.706Z\" fill=\"url(#pattern)\"\/>\n                    <\/svg>\n                <\/div>\n                <div class=\"global-cta-content\">\n                    <p>Collaborez avec les praticiens test\u00e9s de TRC<\/p>\n                    <p>\n                        <a href=\"https:\/\/www.trccompanies.com\/contact-us\/\" title=\"Contact Us\" class=\"btn btn-primary\" >Contact Us<\/a>                    <\/p>\n                <\/div>\n                        \n        <\/div>\n    <\/div>\n<\/section>\n\n<!-- End Block: acf\/innerpage-cta-bar -->","protected":false},"excerpt":{"rendered":"<p>How Innovation Can Meet the Mandates of Safe, Clean and Reliable Energy at Affordable Prices<\/p>\n","protected":false},"featured_media":17430,"template":"","tags":[139,397,396],"news-and-insights-category":[363],"services-category":[999,998],"custom_category":[],"class_list":["post-14138","news-and-insights","type-news-and-insights","status-publish","has-post-thumbnail","hentry","tag-artificial-intelligence","tag-geospatial-solutions","tag-lemur","news-and-insights-category-insights","services-category-geospatial-solutions","services-category-intelligent-grid-solutions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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