{"id":1220,"date":"2021-08-01T13:50:36","date_gmt":"2021-08-01T13:50:36","guid":{"rendered":"https:\/\/www.trccompanies.com\/insights\/it-ot-best-practice\/"},"modified":"2025-02-17T14:57:18","modified_gmt":"2025-02-17T14:57:18","slug":"it-ot-best-practice","status":"publish","type":"news-and-insights","link":"https:\/\/www.trccompanies.com\/fr\/insights\/it-ot-best-practice\/","title":{"rendered":"IT\/OT Convergence Best Practices"},"content":{"rendered":"<!-- Start Block: acf\/wysiwyg -->\n\n<section class=\"wysiwyg section-padding bg-white\">\n    <div class=\"container-fluid\">\n        \n        <div class=\"row\">\n                            <div class=\"col-lg-8 columns js-animated-content animated-content\">\n                                        <p>A successful IT\/OT convergence strategy involves identifying desired outcomes, managing the fragmentation of OT solutions, and developing common key performance indicators (KPIs) for both IT and OT teams. This approach helps in optimizing resources, driving effective collaboration, and ensuring a smooth transition towards a unified IT\/OT environment.<\/p>\n<p><a class=\"btn btn-primary\" href=\"https:\/\/www.trccompanies.com\/contact-us\/\">Contact Us<\/a><\/p>\n                <\/div>\n                <div class=\"col-lg-4 columns js-animated-content animated-content\">\n                                        <div class=\"wysiwyg__links js-animated-content animated-content\">\n                        <div class=\"wysiwyg__links__top \">\n                                                        <h4>Related Services<\/h4>\n                                                                                    <ul class=\"js-animated-content animated-content\">\n                                                                <li><a href=\"https:\/\/www.trccompanies.com\/markets\/power-and-utilities\/electric-utilities\/\" target=\"_self\">Electric Utilities<\/a><\/li>\n                                                                <li><a href=\"https:\/\/www.trccompanies.com\/services\/intelligent-grid-solutions\/digital-grid-solutions\/\" target=\"_self\">IT\/OT Solutions<\/a><\/li>\n                                                                <li><a href=\"https:\/\/www.trccompanies.com\/services\/intelligent-grid-solutions\/operational-technologies\/\" target=\"_self\">Operational Technologies<\/a><\/li>\n                                                                <li><a href=\"https:\/\/www.trccompanies.com\/markets\/power-and-utilities\/\" target=\"_self\">Power and Utilities<\/a><\/li>\n                                                                <li><a href=\"https:\/\/www.trccompanies.com\/services\/intelligent-grid-solutions\/\" target=\"_self\">Smart Grid Solutions<\/a><\/li>\n                                                                <li><a href=\"https:\/\/www.trccompanies.com\/services\/intelligent-grid-solutions\/\" target=\"_self\">Smart Grid Solutions<\/a><\/li>\n                                                            <\/ul>\n                                                    <\/div>\n                                                                                                            <div class=\"wysiwyg__links__bottom\">\n                                    <a href=\"https:\/\/www.trccompanies.com\/services\" target=\"_self\">View All Services<\/a>\n                                <\/div>\n                                                                                                <\/div>\n                <\/div>\n                    <\/div>\n\n            <\/div>\n<\/section>\n<!-- End Block: acf\/wysiwyg -->\n\n<!-- Start Block: acf\/innerpage-image-buttons-with-tabs -->\n<section class=\"tab-slider section-margins bg-white\">\n    <div class=\"container-fluid\">\n        <div class=\"tab-slider-top-content js-animated-content animated-content\">\n                        <div class=\"tab-slider-top-content-left js-animated-content animated-content\">\n                <h2>IT\/OT Convergence: A Complete Guide<\/h2>\n<p>Learn all about the IT\/OT Convergence<\/p>\n            <\/div>\n                                    <div class=\"tab-slider-top-content-right hidden-xs-down\">\n                <a class=\"btn btn-primary\" href=\"https:\/\/www.trccompanies.com\/insights\/guide-to-it-ot-convergence\/\" target=\"_self\">Learn More<\/a>\n            <\/div>\n                    <\/div>\n                <div class=\"tab-slider-for\">\n            <div class=\"tab-slider-for-item\">\n                                <div class=\"row\">\n                                                        <div class=\"col-xxs-12 col-sm-6 col-lg-4 project-list-card-item\">\n                        <div class=\"project-list-card \">\n                            <img decoding=\"async\" width=\"700\" height=\"414\" src=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-1.png\" class=\"object-fit project-list-card-image\" alt=\"it-ot-1\" srcset=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-1.png 1313w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-1-300x177.png 300w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-1-1024x605.png 1024w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-1-768x454.png 768w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-1-1015x600.png 1015w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>                            <div class=\"project-list-card__details\">\n                                                                    <a href=\"https:\/\/www.trccompanies.com\/insights\/it-ot-modernization\/\" class=\"project-list-card-title\">1: Reasons for IT\/OT Modernization<\/a>                                    \n                                    <a href=\"https:\/\/www.trccompanies.com\/insights\/it-ot-modernization\/\" class=\"project-card-redirect-btn\"><i class=\"icon-link\"><\/i><\/a>\n                                \n                                <div class=\"project-list-card__content hidden-xs-down project-has-button\">\n                                    <!-- <p>For decades, IT and OT have been operating separately and now the two are converging.\n...<\/p> -->\n                                    <p>For decades, IT and OT have been operating separately and now the two are converging.\n<\/p>\n                                <\/div>\n                                \n                                                                    <a href=\"https:\/\/www.trccompanies.com\/insights\/it-ot-modernization\/\" class=\"project-card-cta-btn btn btn-secondary\">learn more<\/a>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                        <div class=\"col-xxs-12 col-sm-6 col-lg-4 project-list-card-item\">\n                        <div class=\"project-list-card \">\n                            <img decoding=\"async\" width=\"700\" height=\"391\" src=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-2.png\" class=\"object-fit project-list-card-image\" alt=\"it-ot-2\" srcset=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-2.png 1310w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-2-300x167.png 300w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-2-1024x571.png 1024w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-2-768x429.png 768w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-2-1075x600.png 1075w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>                            <div class=\"project-list-card__details\">\n                                                                    <a href=\"https:\/\/www.trccompanies.com\/insights\/future-of-electric-utilities\/\" class=\"project-list-card-title\">2: Managing the Future of Electric Utilities<\/a>                                    \n                                    <a href=\"https:\/\/www.trccompanies.com\/insights\/future-of-electric-utilities\/\" class=\"project-card-redirect-btn\"><i class=\"icon-link\"><\/i><\/a>\n                                \n                                <div class=\"project-list-card__content hidden-xs-down project-has-button\">\n                                    <!-- <p>The future of electric utilities depends on IT\/OT convergence to ensure reliability and resiliency.\n...<\/p> -->\n                                    <p>The future of electric utilities depends on IT\/OT convergence to ensure reliability and resiliency.\n<\/p>\n                                <\/div>\n                                \n                                                                    <a href=\"https:\/\/www.trccompanies.com\/insights\/future-of-electric-utilities\/\" class=\"project-card-cta-btn btn btn-secondary\">learn more<\/a>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                        <div class=\"col-xxs-12 col-sm-6 col-lg-4 project-list-card-item\">\n                        <div class=\"project-list-card \">\n                            <img decoding=\"async\" width=\"700\" height=\"407\" src=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-3.png\" class=\"object-fit project-list-card-image\" alt=\"it-ot-3\" srcset=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-3.png 1308w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-3-300x175.png 300w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-3-1024x596.png 1024w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-3-768x447.png 768w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-3-1031x600.png 1031w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>                            <div class=\"project-list-card__details\">\n                                                                    <a href=\"https:\/\/www.trccompanies.com\/insights\/challenges-it-ot\/\" class=\"project-list-card-title\">3: Challenges of the IT\/OT Convergence<\/a>                                    \n                                    <a href=\"https:\/\/www.trccompanies.com\/insights\/challenges-it-ot\/\" class=\"project-card-redirect-btn\"><i class=\"icon-link\"><\/i><\/a>\n                                \n                                <div class=\"project-list-card__content hidden-xs-down project-has-button\">\n                                    <!-- <p>Many utilities face challenges, including security concerns, technology issues and cooperation within the organization.\n...<\/p> -->\n                                    <p>Many utilities face challenges, including security concerns, technology issues and cooperation within the organization.\n<\/p>\n                                <\/div>\n                                \n                                                                    <a href=\"https:\/\/www.trccompanies.com\/insights\/challenges-it-ot\/\" class=\"project-card-cta-btn btn btn-secondary\">learn more<\/a>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                        <div class=\"col-xxs-12 col-sm-6 col-lg-4 project-list-card-item\">\n                        <div class=\"project-list-card \">\n                            <img decoding=\"async\" width=\"700\" height=\"452\" src=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-best-practices.png\" class=\"object-fit project-list-card-image\" alt=\"it-ot-best-practices\" srcset=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-best-practices.png 1341w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-best-practices-300x194.png 300w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-best-practices-1024x661.png 1024w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-best-practices-768x495.png 768w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-best-practices-930x600.png 930w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>                            <div class=\"project-list-card__details\">\n                                                                    <a href=\"https:\/\/www.trccompanies.com\/insights\/it-ot-best-practice\/\" class=\"project-list-card-title\">4: IT\/OT Convergence Best Practices<\/a>                                    \n                                    <a href=\"https:\/\/www.trccompanies.com\/insights\/it-ot-best-practice\/\" class=\"project-card-redirect-btn\"><i class=\"icon-link\"><\/i><\/a>\n                                \n                                <div class=\"project-list-card__content hidden-xs-down project-has-button\">\n                                    <!-- <p>To ensure a successful IT\/OT convergence, your utility should follow some best practices and strategies.\n...<\/p> -->\n                                    <p>To ensure a successful IT\/OT convergence, your utility should follow some best practices and strategies.\n<\/p>\n                                <\/div>\n                                \n                                                                    <a href=\"https:\/\/www.trccompanies.com\/insights\/it-ot-best-practice\/\" class=\"project-card-cta-btn btn btn-secondary\">learn more<\/a>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                        <div class=\"col-xxs-12 col-sm-6 col-lg-4 project-list-card-item\">\n                        <div class=\"project-list-card \">\n                            <img decoding=\"async\" width=\"700\" height=\"324\" src=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-5.png\" class=\"object-fit project-list-card-image\" alt=\"it-ot-5\" srcset=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-5.png 1642w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-5-300x139.png 300w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-5-1024x474.png 1024w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-5-768x355.png 768w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-5-1536x711.png 1536w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-5-1296x600.png 1296w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>                            <div class=\"project-list-card__details\">\n                                                                    <a href=\"https:\/\/www.trccompanies.com\/insights\/trc-for-digital-grid-solutions\/\" class=\"project-list-card-title\">5: TRC for Digital Grid Solutions<\/a>                                    \n                                    <a href=\"https:\/\/www.trccompanies.com\/insights\/trc-for-digital-grid-solutions\/\" class=\"project-card-redirect-btn\"><i class=\"icon-link\"><\/i><\/a>\n                                \n                                <div class=\"project-list-card__content hidden-xs-down project-has-button\">\n                                    <!-- <p>TRC can help energy providers navigate their IT\/OT integration strategy and roadmap.\n...<\/p> -->\n                                    <p>TRC can help energy providers navigate their IT\/OT integration strategy and roadmap.\n<\/p>\n                                <\/div>\n                                \n                                                                    <a href=\"https:\/\/www.trccompanies.com\/insights\/trc-for-digital-grid-solutions\/\" class=\"project-card-cta-btn btn btn-secondary\">learn more<\/a>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                    <\/div>\n            <\/div>\n                    <\/div>\n                <div class=\"tab-slider-bottom-content hidden-sm-up\">\n            <a class=\"btn btn-primary\" href=\"https:\/\/www.trccompanies.com\/insights\/guide-to-it-ot-convergence\/\" target=\"_self\">Learn More<\/a>\n        <\/div>     \n               \n    <\/div>\n<\/section>\n<!-- End Block: acf\/innerpage-image-buttons-with-tabs -->\n\n<!-- Start Block: acf\/innerpage-promotion-blocks -->\n\n<section class=\"image-cta\">\n    <img decoding=\"async\" width=\"1792\" height=\"830\" src=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/660483b5-gettyimages-1203511371-1440x667-1.webp\" class=\"image-cta-bg object-fit\" alt=\"660483b5-gettyimages-1203511371-1440x667-1\" srcset=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/660483b5-gettyimages-1203511371-1440x667-1.webp 1792w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/660483b5-gettyimages-1203511371-1440x667-1-300x139.webp 300w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/660483b5-gettyimages-1203511371-1440x667-1-1024x474.webp 1024w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/660483b5-gettyimages-1203511371-1440x667-1-768x356.webp 768w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/660483b5-gettyimages-1203511371-1440x667-1-1536x711.webp 1536w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/660483b5-gettyimages-1203511371-1440x667-1-1295x600.webp 1295w\" sizes=\"(max-width: 1792px) 100vw, 1792px\" \/>    <div class=\"image-cta-back-curve\">\n        <span class=\"top\"><\/span>\n        <span class=\"bottom\"><\/span>\n        <span class=\"left\"><\/span>\n        <span class=\"right\"><\/span>\n    <\/div>\n    <div class=\"image-cta-front-curve\">\n        <span class=\"top\"><\/span>\n        <span class=\"bottom\"><\/span>\n        <span class=\"left\"><\/span>\n        <span class=\"right\"><\/span>\n    <\/div>\n    <div class=\"image-cta-overlay\">\n        <div class=\"image-cta-content js-animated-content animated-content\">\n            <h2>Determine What You Want to Change<\/h2>\n<p>Before you start, you should identify what results you expect from your efforts. Integrating IT and OT is about action, and every effort you make should begin with defining your expected results. Assess the value the change will create for your organization, and use your objectives and desired outcomes to inform the actions that will drive your efforts.<\/p>\n<p>To know what you want to change and determine how you want to make those changes, you should have a clear picture of the challenges your organization may face on the road to IT\/OT convergence. You can then define your starting point.<\/p>\n        <\/div>\n    <\/div>\n<\/section>\n\n<!-- End Block: acf\/innerpage-promotion-blocks -->\n\n<!-- Start Block: acf\/wysiwyg -->\n\n<section class=\"wysiwyg section-padding bg-light-gradient\">\n    <div class=\"container-fluid\">\n                    <div class=\"wysiwyg__wrapper\">\n        \n        <div class=\"row\">\n                        <div class=\"col-lg-12\">\n                                                                                \n                                                <\/div>\n\n                            <div class=\"col-lg-12 js-animated-content animated-content\">\n                    <h2>Expect and Manage the Chaos of OT<\/h2>\n<p>Unlike IT apps, OT solutions are rarely standardized. For example, within IT, your organization may use SAP software as an enterprise resource planning (ERP) system and match additional software to this platform. Since OT solutions tend not to be standardized and most organizations use multiple vendors and versions, this can quickly become chaotic.<\/p>\n<p>Though you may be tempted to make a homogenization effort, this is likely to be too risky and cost-intensive to be worthwhile. The needed reduction projects often take years to complete, so the landscape will still be fragmented during this time. Instead, a best practice is to expect and manage this fragmentation.<\/p>\n<p>You can successfully manage the chaos of OT by developing common success measures. Since both teams should agree on how an integrated IT\/OT system should function, leaders should work with OT and IT teams to create key performance indicators (KPIs) that measure success. If everyone on your team is working toward the same goal, they are more likely to work together effectively.<\/p>\n<p>Similarly, you may also have to manage the time-series data characteristic of OT. Since this data is time-variable, there can be additional complications. For example, if the data lacks contextual information, the data alone can be difficult to interpret. Time-series data also tends to have quality issues due to limitations of the infrastructure and sensors involved that result in signal drop-out, spikes, drift and stale data.<\/p>\n<p>Create a trusted data layer where you can review OT historian data within an analytical framework. Algorithms will enrich the data with contextual metadata and handle crucial data quality management. When you configure a trusted data layer, you can enable data-chain governance, monitoring and support functionality. This is essential for avoiding data quality problems due to issues with the underlying operating model following convergence.<\/p>\n                <\/div>\n                                <\/div>\n\n                    <\/div>\n            <\/div>\n<\/section>\n<!-- End Block: acf\/wysiwyg -->\n\n<!-- Start Block: acf\/innerpage-half-text-half-image -->\n\n<section class=\"half-and-half flex-row section-padding image-block-left bg-white text-column-one image-size-cover\">\n    <div class=\"half-and-half-image\">\n        <div class=\"half-and-half-image__wrap\">\n                                                <img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/b0e95b7e-business-team-brainstorming-in-conference-room-1015267210-1440x960-1-1024x683.webp\" class=\"object-fit\" alt=\"b0e95b7e-business-team-brainstorming-in-conference-room-1015267210-1440x960-1\" srcset=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/b0e95b7e-business-team-brainstorming-in-conference-room-1015267210-1440x960-1-1024x683.webp 1024w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/b0e95b7e-business-team-brainstorming-in-conference-room-1015267210-1440x960-1-300x200.webp 300w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/b0e95b7e-business-team-brainstorming-in-conference-room-1015267210-1440x960-1-768x512.webp 768w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/b0e95b7e-business-team-brainstorming-in-conference-room-1015267210-1440x960-1-1536x1024.webp 1536w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/b0e95b7e-business-team-brainstorming-in-conference-room-1015267210-1440x960-1-900x600.webp 900w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/b0e95b7e-business-team-brainstorming-in-conference-room-1015267210-1440x960-1.webp 1792w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>                                    <\/div>\n    <\/div>\n    \n    <div class=\"half-and-half-text\">\n        <div class=\"half-and-half-text__wrapper js-animated-content animated-content\">\n                                        <h2>Tear Down IT and OT Silos<\/h2>\n<p>After you plan out your IT\/OT integration architecture, you can start making organizational changes. In many organizations, operations and IT have usually been separated, and with this separation has come distinct mindsets that were sometimes at odds with each other. However, with the increasing overlap in tools, required skills and processes, a modern utility should function as a team. Senior managers should bring the teams together to develop a common mindset and identify a common cause.<\/p>\n                    <\/div>\n    <\/div>\n<\/section>\n<!-- End Block: acf\/innerpage-half-text-half-image -->\n\n<!-- Start Block: acf\/wysiwyg -->\n\n<section class=\"wysiwyg section-padding bg-white-fog\">\n    <div class=\"container-fluid\">\n                    <div class=\"wysiwyg__wrapper\">\n        \n        <div class=\"row\">\n                        <div class=\"col-lg-12\">\n                                                                                \n                                                <\/div>\n\n                            <div class=\"col-lg-12 js-animated-content animated-content\">\n                    <h2>Develop a Robust Security Strategy<\/h2>\n<p>One area that both OT and IT can agree on is developing a robust security strategy. Best practices for security should include:<\/p>\n<ul>\n<li>Asset tracking<\/li>\n<li>Configuration control for tracking all changes<\/li>\n<li>Vulnerability management that tracks risk levels of devices<\/li>\n<li>Threat detection combining policy-based rules with behavioral anomalies<\/li>\n<\/ul>\n<p>Your organization\u2019s OT and IT teams should find common ground to mitigate or eliminate the risk factors of IT\/OT convergence.<\/p>\n<blockquote>\n<p>When IT and OT security solutions work together, your organization can enjoy the security, control and visibility needed to lessen new cyberthreats.<\/p>\n<\/blockquote>\n<p>Doing so can also bring these once-siloed departments together. Follow these tips for security best practices in the convergence of IT and OT:<\/p>\n<ul>\n<li>Update the security patch process to better address vulnerabilities.<\/li>\n<li>Deploy security controls across every layer of your organization\u2019s environments.<\/li>\n<li>Extend security policy and end-user education across both OT and IT environments as systems become interconnected.<\/li>\n<li>Perform risk assessments regularly across every environment to identify vulnerabilities and ensure you implement the appropriate security controls.<\/li>\n<li>Ensure you thoroughly understand technologies, and associated threats, across OT and IT environments. Threats can vary per environment, and technologies may not work for both.<\/li>\n<li>Ensure your business plan\u2019s strategy, vision and execution include safety, reliability and security for devices that are part of the Internet of Things (IoT). Include these at all levels of your organization.<\/li>\n<li>During IT\/OT convergence, security should be a top priority.<\/li>\n<\/ul>\n                <\/div>\n                                <\/div>\n\n                    <\/div>\n            <\/div>\n<\/section>\n<!-- End Block: acf\/wysiwyg -->\n\n<!-- Start Block: acf\/innerpage-promotion-blocks -->\n\n<section class=\"cta-right-image-text\">\n    <div class=\"cta-right-image-text__wrap\">\n        <div class=\"cta-right-image-text__text\">\n            <div class=\"cta-right-image-text__text__wrap js-animated-content animated-content\">\n                <h2>Cross-Train Personnel<\/h2>\n<p>IT and OT team members should cross-train to understand the other team\u2019s needs. Training should address your organization\u2019s framework, new processes and responsibilities. During training, focus on both the tasks and the reasons behind them. Ensuring widespread buy-in is crucial for operations to go smoothly, so leaders should request feedback from employees and address it. Training should involve cross-hiring and close observance of regulations. Additionally, many IT\/OT convergence certifications can help organizations more effectively manage convergence projects.<\/p>\n            <\/div>\n        <\/div>\n        <div class=\"cta-right-image-text__image\">\n            <img decoding=\"async\" width=\"1792\" height=\"1193\" src=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/282d01ee-architects-working-with-digital-tablet-1152567793.webp\" class=\"object-fit\" alt=\"282d01ee-architects-working-with-digital-tablet-1152567793\" srcset=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/282d01ee-architects-working-with-digital-tablet-1152567793.webp 1792w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/282d01ee-architects-working-with-digital-tablet-1152567793-300x200.webp 300w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/282d01ee-architects-working-with-digital-tablet-1152567793-1024x682.webp 1024w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/282d01ee-architects-working-with-digital-tablet-1152567793-768x511.webp 768w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/282d01ee-architects-working-with-digital-tablet-1152567793-1536x1023.webp 1536w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/282d01ee-architects-working-with-digital-tablet-1152567793-901x600.webp 901w\" sizes=\"(max-width: 1792px) 100vw, 1792px\" \/>            <span class=\"top\"><\/span>\n            <span class=\"bottom\"><\/span>\n            <span class=\"left\"><\/span>\n            <span class=\"right\"><\/span>\n        <\/div>\n    <\/div>\n<\/section>\n\n<!-- End Block: acf\/innerpage-promotion-blocks -->\n\n<!-- Start Block: acf\/wysiwyg -->\n\n<section class=\"wysiwyg section-padding bg-purple\">\n    <div class=\"container-fluid\">\n                    <div class=\"wysiwyg__wrapper\">\n        \n        <div class=\"row\">\n                        <div class=\"col-lg-12\">\n                                                                                \n                                                <\/div>\n\n                            <div class=\"col-lg-12 js-animated-content animated-content\">\n                    <h2>Illustrate the Overlap<\/h2>\n<p>For the IT and OT teams, you should illustrate the overlap for each. This is especially important in terms of security and systems management. There is often a cultural divide between the IT and OT departments, along with different skills and risk drivers.<\/p>\n<p>Many who work in the IT department believe the OT department is unaware of IT best practices. IT workers also tend to lack specific field-based experience and knowledge of real-time OT solutions. On the OT side of things, workers tend to believe IT doesn\u2019t understand practical engineering. OT supports critical systems in which integrity and availability are essential, and OT understands how to support operation workers.<\/p>\n<p>To begin, you may want to address the OT and IT data collected in your reports. Optimize this data to derive helpful insights for your daily operations. By identifying and addressing this optimization gap, you can drive convergence value.<\/p>\n                <\/div>\n                                <\/div>\n\n                    <\/div>\n            <\/div>\n<\/section>\n<!-- End Block: acf\/wysiwyg -->\n\n<!-- Start Block: acf\/wysiwyg -->\n\n<section class=\"wysiwyg section-padding bg-white-fog\">\n    <div class=\"container-fluid\">\n                    <div class=\"wysiwyg__wrapper\">\n        \n        <div class=\"row\">\n                        <div class=\"col-lg-12\">\n                                                                                \n                                                <\/div>\n\n                            <div class=\"col-lg-12 js-animated-content animated-content\">\n                    <h2>Utilize the Proper Tools<\/h2>\n<p>Tools used should cover configuration, security, management and discovery. Your teams can work together to determine which tools to use to ensure the appropriate amount of control and visibility in regards to IT\/OT assets. After you implement the trusted data layer, add action drivers like alerts, visualizations and analytics that can help your utility find and fix issues or incidents quickly.<\/p>\n<p>Integrate your IT\/OT solution into IT-led asset-management and work-management solutions so your IT experts can optimize interventions and workflows. By doing so, you can keep experts in the loop and monitor the adoption of your IT\/OT solution. IT and OT can both be productive drivers of the adjustments in behavior and culture that you\u2019re aiming for and create a data-driven, proactive mindset among your operations staff.<\/p>\n                <\/div>\n                                <\/div>\n\n                    <\/div>\n            <\/div>\n<\/section>\n<!-- End Block: acf\/wysiwyg -->\n\n<!-- Start Block: acf\/innerpage-half-text-half-image -->\n\n<section class=\"half-and-half flex-row section-padding image-block-right flex-opposite bg-white text-column-one image-size-cover\">\n    <div class=\"half-and-half-image\">\n        <div class=\"half-and-half-image__wrap\">\n                                                <img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/1a4086cb-solving-problems-using-artificial-intelligence-1151571867-1440x960-1-1024x683.webp\" class=\"object-fit\" alt=\"1a4086cb-solving-problems-using-artificial-intelligence-1151571867-1440x960-1\" srcset=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/1a4086cb-solving-problems-using-artificial-intelligence-1151571867-1440x960-1-1024x683.webp 1024w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/1a4086cb-solving-problems-using-artificial-intelligence-1151571867-1440x960-1-300x200.webp 300w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/1a4086cb-solving-problems-using-artificial-intelligence-1151571867-1440x960-1-768x512.webp 768w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/1a4086cb-solving-problems-using-artificial-intelligence-1151571867-1440x960-1-1536x1024.webp 1536w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/1a4086cb-solving-problems-using-artificial-intelligence-1151571867-1440x960-1-900x600.webp 900w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/1a4086cb-solving-problems-using-artificial-intelligence-1151571867-1440x960-1.webp 1792w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>                                    <\/div>\n    <\/div>\n    \n    <div class=\"half-and-half-text\">\n        <div class=\"half-and-half-text__wrapper js-animated-content animated-content\">\n                                        <h2>Communicate Your Goals<\/h2>\n<p>Grid modernization includes both larger-scale change and incremental refinements. Communicate the convergence goals to the IT and OT teams to ensure everyone involved understands the objectives. Make sure the objectives you develop are clear and understood by your entire team, including stakeholders, who should be aware that change is constant rather than a set-and-forget situation. By establishing this expectation within the organization, managers can improve buy-in and pave the way for change in the future.<\/p>\n                    <\/div>\n    <\/div>\n<\/section>\n<!-- End Block: acf\/innerpage-half-text-half-image -->\n\n<!-- Start Block: acf\/wysiwyg -->\n\n<section class=\"wysiwyg section-padding bg-white\">\n    <div class=\"container-fluid\">\n                    <div class=\"wysiwyg__wrapper\">\n        \n        <div class=\"row\">\n                        <div class=\"col-lg-12\">\n                                                                                \n                                                <\/div>\n\n                            <div class=\"col-lg-12 js-animated-content animated-content\">\n                    <h2>Clearly Define the Responsibilities and Roles<\/h2>\n<p>Determine the goals, roles, responsibilities and duties for the OT and IT teams, along with collaboration opportunities. When everyone understands their role in the convergence efforts and the results, your organization is more likely to be successful and avoid confusion and conflict. Security, for example, should be the responsibility of an executive who has oversight of both operations and IT.<\/p>\n<p>The success and security of an IT\/OT convergence plan benefit from various initiatives that involve project teams, including:<\/p>\n<ul>\n<li>Training staff<\/li>\n<li>Planning for scale<\/li>\n<li>Developing expertise<\/li>\n<li>Having an executive-level sponsor<\/li>\n<li>Keeping IT and OT in the same loop<\/li>\n<li>Understanding how IoT is integrated<\/li>\n<li>Understanding the importance of analytics and data<\/li>\n<\/ul>\n                <\/div>\n                                <\/div>\n\n                    <\/div>\n            <\/div>\n<\/section>\n<!-- End Block: acf\/wysiwyg -->\n\n<!-- Start Block: acf\/innerpage-accordion -->\n<section class=\"fx-accordion js-accordion section-margins\">\n    <div class=\"container-fluid\">\n        <div class=\"fx-accordion-flex\">\n                        <div class=\"fx-accordion-top-content js-animated-content animated-content\">\n                <div class=\"fx-accordion-top-content__inner\">\n                    <h2>Other Industries That Benefit From IT\/OT Convergence<\/h2>\n<p>While IT\/OT convergence undoubtedly helps electric utilities manage modern digital and distributed grids, sensors and connected systems like actuator networks are useful for managing many industrial environments, including gas utilities, factories and water treatment. The following are industries that could benefit from IT\/OT convergence:<\/p>\n                <\/div>\n            <\/div>\n                                    <div class=\"fx-accordion-right\">\n                <div class=\"fx-accordion__panels js-animated-content animated-content\">    \n                                        <article class=\"fx-accordion__panel js-accordion-item icon--collapse\" data-accordion-id=\"0\">\n                        <button class=\"fx-accordion__panel__toggle js-accordion-headline\" type=\"button\" data-accordion-id=\"0\">Gas utility companies<\/button>    \n                        <div class=\"fx-accordion__panel__content\">\n                            <p>With modern IT, OT teams can remotely access operational data, assisting gas and oil utilities in assessing damage, handling inventory monitoring and distribution and optimizing industrial equipment and pipeline inspections.<\/p>\n                                                    <\/div>\n                    <\/article>\n                                        <article class=\"fx-accordion__panel js-accordion-item\" data-accordion-id=\"1\">\n                        <button class=\"fx-accordion__panel__toggle js-accordion-headline\" type=\"button\" data-accordion-id=\"1\">Retail industry<\/button>    \n                        <div class=\"fx-accordion__panel__content\">\n                            <p>Using IoT devices like product tags, cameras and POS devices can help retailer organizations deliver more data for analysis. This can lead to sales floor and inventory optimizations for cost savings, better shopper experience and improved revenue generation.<\/p>\n                                                    <\/div>\n                    <\/article>\n                                        <article class=\"fx-accordion__panel js-accordion-item\" data-accordion-id=\"2\">\n                        <button class=\"fx-accordion__panel__toggle js-accordion-headline\" type=\"button\" data-accordion-id=\"2\">Manufacturing industry<\/button>    \n                        <div class=\"fx-accordion__panel__content\">\n                            <p>IT\/OT convergence can make companies more efficient in terms of resources and costs by using inventory and sales data to drive their manufacturing operations. This optimizes power and equipment use while minimizing unsold inventory and maintenance.<\/p>\n                                                    <\/div>\n                    <\/article>\n                                        <article class=\"fx-accordion__panel js-accordion-item\" data-accordion-id=\"3\">\n                        <button class=\"fx-accordion__panel__toggle js-accordion-headline\" type=\"button\" data-accordion-id=\"3\">Transportation industry<\/button>    \n                        <div class=\"fx-accordion__panel__content\">\n                            <p>Prioritizing asset management is essential in the transportation industry. Fortunately, integrating OT and IT can help bus, rail and delivery organizations get better visibility into the condition, usage and coordination of assets to guide route optimization, short-term repairs and long-term planning for safety and asset replacement.<\/p>\n                                                    <\/div>\n                    <\/article>\n                                        <article class=\"fx-accordion__panel js-accordion-item\" data-accordion-id=\"4\">\n                        <button class=\"fx-accordion__panel__toggle js-accordion-headline\" type=\"button\" data-accordion-id=\"4\">Pharmaceutical and medical industries<\/button>    \n                        <div class=\"fx-accordion__panel__content\">\n                            <p>The pharmaceutical and medical industries could also benefit from IT\/OT convergence. Convergence enables more medical devices to share and exchange patient information. Companies can then gain better real-time visibility, resulting in better patient outcomes and analysis. IT\/OT convergence can also improve the manufacturing of medicines to ensure and even enhance the quality of the products.<\/p>\n                                                    <\/div>\n                    <\/article>\n                                        <article class=\"fx-accordion__panel js-accordion-item\" data-accordion-id=\"5\">\n                        <button class=\"fx-accordion__panel__toggle js-accordion-headline\" type=\"button\" data-accordion-id=\"5\">Law enforcement and military<\/button>    \n                        <div class=\"fx-accordion__panel__content\">\n                            <p>With IT\/OT convergence, law enforcement and the military can better coordinate and deploy resources. IT\/OT convergence can also provide greater insight into the maintenance and condition of critical equipment.<\/p>\n                                                    <\/div>\n                    <\/article>\n                                        <article class=\"fx-accordion__panel js-accordion-item\" data-accordion-id=\"6\">\n                        <button class=\"fx-accordion__panel__toggle js-accordion-headline\" type=\"button\" data-accordion-id=\"6\">Media and communications companies<\/button>    \n                        <div class=\"fx-accordion__panel__content\">\n                            <p>For communication providers, IT\/OT convergence can help organizations oversee the operation and performance of equipment and service quality, resulting in better user satisfaction and faster troubleshooting.<\/p>\n                                                    <\/div>\n                    <\/article>\n                                    <\/div>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n<!-- End Block: acf\/innerpage-accordion -->\n\n<!-- Start Block: acf\/innerpage-cta-bar -->\n<section class=\"global-cta innerpage-cta cta-purple\">\n    <div class=\"container-fluid\">\n        <div class=\"global-cta-wrapper  \">\n                                            <h2>Embrassez le changement<\/h2>\n                                <div class=\"global-cta-image\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"316.566\" height=\"369\" viewBox=\"0 0 316.566 369\">\n                        <defs>\n                            <pattern id=\"pattern\" width=\"1\" height=\"1\" viewBox=\"117.006 0 316.566 369\">\n                                <image preserveAspectRatio=\"xMidYMid slice\" width=\"655.35\" height=\"369\" href=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/1a4086cb-solving-problems-using-artificial-intelligence-1151571867-1440x960-1.webp\"><\/image>\n                            <\/pattern>\n                        <\/defs>\n                        <path id=\"Union_8\" data-name=\"Union 8\" d=\"M72.087,369,206.869,190.294h109.7L182.891,369ZM0,195.818H68.4l28.66,44.507L68.4,286.43Zm0-10.747L68.4,94.466l28.66,46.1L68.4,185.071Zm205.769-6.365L72.087,0h109.7L316.566,178.706Z\" fill=\"url(#pattern)\"\/>\n                    <\/svg>\n                <\/div>\n                <div class=\"global-cta-content\">\n                    <p>Collaborez avec les praticiens test\u00e9s de TRC<\/p>\n                    <p>\n                        <a href=\"https:\/\/www.trccompanies.com\/contact-us\/\" title=\"Contact Us\" class=\"btn btn-primary\" >Contact Us<\/a>                    <\/p>\n                <\/div>\n                        \n        <\/div>\n    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width=\"1642\" height=\"760\" src=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-5.png\" class=\"object-fit\" alt=\"it-ot-5\" srcset=\"https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-5.png 1642w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-5-300x139.png 300w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-5-1024x474.png 1024w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-5-768x355.png 768w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-5-1536x711.png 1536w, https:\/\/www.trccompanies.com\/wp-content\/uploads\/2024\/08\/it-ot-5-1296x600.png 1296w\" sizes=\"(max-width: 1642px) 100vw, 1642px\" \/>            <span class=\"top\"><\/span>\n            <span class=\"bottom\"><\/span>\n            <span class=\"left\"><\/span>\n            <span class=\"right\"><\/span>\n        <\/div>\n    <\/div>\n<\/section>\n\n<!-- End Block: acf\/innerpage-promotion-blocks -->","protected":false},"excerpt":{"rendered":"<p>A successful IT\/OT convergence strategy involves identifying desired outcomes, managing the fragmentation of OT solutions, and developing common key performance indicators (KPIs) for both IT and OT teams. This approach helps in optimizing resources, driving effective collaboration, and ensuring a smooth transition towards a unified IT\/OT environment.<\/p>\n","protected":false},"featured_media":5783,"template":"","tags":[180,189,597,408,280,234],"news-and-insights-category":[363],"services-category":[1005,1003,998],"custom_category":[1010],"class_list":["post-1220","news-and-insights","type-news-and-insights","status-publish","has-post-thumbnail","hentry","tag-digital-grid-solutions","tag-electric-utilities","tag-it-ot-solutions","tag-operational-technologies","tag-power-and-utilities","tag-intelligent-grid","news-and-insights-category-insights","services-category-electrical-and-power","services-category-engineering","services-category-intelligent-grid-solutions","custom_category-power-utilities-markets"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IT\/OT Convergence Best Practices - TRC Companies<\/title>\n<meta name=\"description\" content=\"The path to a successful convergence strategy can be challenging or unclear, but there are general guidelines you can follow to maximize your chances of success. 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